Reviewers consistently characterize the Grail as a remarkably fast and efficient machine that excels on open, high-speed courses. The stiff chassis translates power immediately, making the bike feel "amazingly quick out the gate" (Granfondo) and highly responsive when accelerating out of the saddle. On smooth dirt and hardpacked surfaces, it holds momentum effortlessly.
However, this unwavering focus on speed comes with a distinct tradeoff in comfort. The frame and integrated cockpit transmit significant feedback on rougher terrain. Testers noted that the bike "transmits more shock to a rider’s hands and butt/legs than I expected" (Bicycling), making it less suited for heavily rutted or rocky trails. While the D-shaped seatpost offers some flex, it lacks the deep cushioning of Canyon's older leaf-spring design.
Handling is widely praised for its composure at speed. The revised geometry keeps the bike tracking straight through fast, loose sections, allowing riders to maintain their line without nervous steering corrections. While it is highly capable on fast descents, the longer footprint means it requires more deliberate input in tight, technical corners. Ultimately, reviewers view it as a highly effective race tool that "ploughs through rattly gravel roads, with no urge to wander" (BikeRadar), provided the rider accepts a firm ride quality.